Shipping Policy

  • Orders of $100 and over qualify for free standard shipping via Ground (Best Way) to the contiguous 48 US states
    Shipping will be calculated for orders to Alaska and Hawaii.
  • Orders placed by 12 Noon CST will generally ship the same business day.  Orders placed after 12 Noon CST will generally ship the next business day. 
    We will notify customers via email within 48 hours with any shipping delays beyond 2-3 days and will attempt to make alternate arrangements if possible.
    We cannot guarantee delivery dates due to shippers’ irregularities, i.e bad weather.
  • Shipping Methods and Providers
    • For shipments within the contiguous 48 states, we use FedEx for Flat Rate / Best Way (Typically 4-7 days), Free Shipping*, FedEx Ground and FedEx 2-day
    • For shipments to Hawaii and Alaska, we use USPS.
    • Business days are Monday-Friday; Holidays, Saturday and Sunday are not included in shipping days. Shipping timelines are estimates and are not guaranteed.
  • Qualifying orders must select free shipping at checkout to receive free shipping.  A shipping confirmation email including tracking information will typically be sent within 24 hours of an item shipping.  For example, if you place an order Monday and we ship it Tuesday morning, you will receive your tracking information that evening or the following morning.
  • Packages delivered are no longer in the control of our retailers or the shipping carrier and become the responsibility of the buyer to secure. Stolen packages after delivery has been made are not the responsibility of our retailers or the shipping carrier. If you are concerned about package theft after delivery you must request and pay for signature required delivery service BEFORE your order ships.
 

Questions / Concerns:

 

Typical FedEx Ground Transit Times: